We're Sorry!

We deeply regret to learn that you've encountered issues with your recent package from us. We understand that even the best beauty tools may occasionally encounter hiccups, but please know that we are fully dedicated to ensuring your complete satisfaction with our products and services!

At KIOKO NAIL SUPPLY, we take pride in providing high-quality gel products and supplies to our valued customers. However, we acknowledge that there can be instances when things don't go as planned, and for that, we sincerely apologize.

Please consider this message as a friendly reminder that we are here to support you every step of the way. Your satisfaction is our top priority, and we are committed to making things right for you. To facilitate this process, we kindly ask you to take a few moments to fill out the form below.

Upon receiving your report, our dedicated team will swing into action immediately. We have several options available to rectify any issues you may have encountered:

  • Sending out a replacement product promptly, if preferred
  • OR a refund on the product(s), if preferred. (Store-Credit Only)
  • & assisting you in troubleshooting any challenges you've faced

Please rest assured that your feedback is invaluable to us. To ensure ongoing quality and excellence in our products, all the information you provide in the form will be shared with our trusted suppliers. Your input will aid us in addressing any underlying issues and maintaining our commitment to delivering only the best nail tools to our customers.

We genuinely appreciate your patience and understanding during this process. We look forward to resolving this matter to your satisfaction and enhancing your experience with KIOKO NAIL SUPPLY!

Thank you for choosing us as your nail supply provider, and please don't hesitate to reach out if you have any further questions or concerns.