No.19 Pod - Sunset Leaf (VL327)

PLEASE READ BEFORE PURCHASING

In response to the growing number of pre-orders, we have revised our pre-order processing times. As we actively work to restock items on a monthly basis, we regret to inform you that expedited delivery for pre-orders can no longer be guaranteed. The estimated wait time for pre-orders is now set at 4-6 weeks, with no exceptions.

Kindly take this information into consideration before finalizing your purchase. Your understanding is greatly appreciated.

Pre-Orders are usually special orders and can't be changed or refunded once placed. If you need modifications, please contact us immediately.

Please note that we do not split shipments. If your order includes pre-ordered items, we'll hold items until everything is ready to ship. If you want available products sent first, we would suggest you to place a separate pre-order; or try to contact us to see if partial shipping can be accommodated.

For complete details, click here.

Due to the nature of the formulation and various environmental factors, it's important to note the following:

1. Formula Separation: You may notice some separation in the gel formula. This can occur due to fluctuations in temperature, changes in pressure during transit, and variations in the date of manufacture. Please be assured that this is a natural occurrence and does not affect the efficacy of the product.
2. Mixing Requirement: Before each use, it is crucial to thoroughly mix the gel. We recommend using a stick or spatula for this purpose. Mixing ensures that the formula is well-blended and ready for application.
3. Avoid Brush Usage: Please refrain from using a brush to mix the gel. Brushes may not effectively blend the formula and can potentially damage your brushes due to the excessive gel. Stick or spatula mixing is recommended for optimal results.

By following these guidelines, you can enjoy the full benefits of podded gel jars.

If you have any further questions or concerns, please don't hesitate to contact our customer service team.